Investor Relations - Stakeholders

Stakeholders

Following the five principles of the Stakeholder Engagement Standards (SES) — responsibility, dependence, influence, diverse perspectives, and tension — stakeholders were identified, and the major stakeholders were confirmed to fall into eight categories: shareholders/investors, employees, customers, suppliers, government, communities, non-profit organizations (NGOs), and media.

Stakeholder Issues of Concern Communication / Response Channels
Shareholders and Investors
  • Corporate governance, risk management
  • Financial performance, ethical corporate management
  • Regulatory compliance, innovation and R&D

1. The Shareholders' Meeting is held in the second quarter of each year.

2. The "Investors" section of the Company website provides financial information, business information, and event information.

3. Reports and information required to be disclosed are announced on the Market Observation Post System (MOPS).

4. A spokesperson system has been established to provide a contact window for dialogue between investment institutions and the Company.
Employees
  • Talent attraction and retention
  • Employee rights, diversity and equality, and training and development
  • Occupational health and occupational safety

1. Internal grievance and communication channels are in place.

2. Labor-management meetings and departmental communication meetings.

3. Employee club activities.

4. Internal and external employee training.
Customers
  • Corporate governance, risk management
  • Regulatory compliance, information security and customer privacy
  • Supplier management, occupational health and safety
  • Climate change and greenhouse gas management

1. The Company's business divisions visit customers from time to time.

2. Customer satisfaction surveys are conducted regularly.

3. Responding to customer questionnaires and accepting customer audits from time to time.

4. Cooperating with customer audits on environment, social responsibility, products, etc., and working together on continuous improvement and prevention.
Suppliers
  • Corporate governance, risk management
  • Ethical corporate management, supplier management
 Supplier audits are conducted from time to time.
Government
  • Corporate governance, risk management
  • Ethical corporate management, financial performance

1. Maintaining good interaction with the competent authorities.

2. Actively participating in regulatory public hearings and seminars held by the competent authorities.
Communities
  • Regulatory compliance, social engagement
  • Water resource management, waste management
 Community engagement.
Non-Profit Organizations (NGOs)
  • Regulatory compliance, social engagement
  • Corporate governance, risk management
  • Climate change and greenhouse gas management
 A dedicated department handles related feedback.
Media
  • Corporate governance, regulatory compliance
  • Financial performance, innovation and R&D

1. Issuing operation-related press releases.

2. Media relations.

Contact person for stakeholder inquiries: 陳廸智 Tel: 02 87514567 #620

Email: derek@ebmtech.com